returns & exchange
returns
Want to return an item? No problem! Online purchases can be returned or exchanged within 14 days from the date you receive the parcel.
returns to denmark
make a return to our warehouse, follow these easy steps:
- Pack the products you wish to return in its original parcel
- Fill in the enclosed return form and include it in the parcel
- Place included return label on the outside of the parcel. Returns are free when using the return label
- When sending your return items, we encourage you to reuse the packaging. Please make sure that old parcel labels are not visible
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The parcel must be returned to:
Oval Square c/o
DKI Logistics A/S
Egeskovvej 17A
8700 Horsens
returns to:
- norway
- sweden
- finland
- germany
- the netherlands
- switzerland
- austria
- belgium
- france
- italy
- spain
- ireland
make a return to our warehouse, follow these easy steps:
- Pack the products you wish to return in its original parcel
- Fill in the enclosed return form and include it in the parcel
- When sending your return items, we encourage you to reuse the packaging. Please make sure that old parcel labels are not visible
- You must pay the direct costs in connection with the returning of an item. We recommend that you keep the receipt as proof of your delivery and make a note of the parcel number. In this way, the parcel can be tracked if it goes missing
-
The parcel must be returned to:
Oval Square c/o
DKI Logistics A/S
Egeskovvej 17A
8700 Horsens