returns & exchange

returns

Online purchases can be returned or exchanged within 14 days from the date you receive the parcel. 

We will be purchase the amount as soon as possible via the same method of payment you used when completing your order. You will receive an email as soon as we have received your returned item(s) at our warehouse. Refunding for the returned items will occur within 14 weekdays from receipt.

Register your return here. After your registration, you will receive a return label via e-mail. Return cost 39 DKK per request, which is discounted from the refund amount.

exchange

If you want to exchange your item(s) by sending it back to us, please return the item(s) and place a new order.