If an item is sold out, it will not be displayed on the webshop. If a size is sold out you can register to receive an email and we will notify you when back in stock.
If the wait is too long do not hesitate to contact our customer service. We may help you to find a stockist nearby that has the item in stock.
As soon as your order is dispatched, you will receive an email with your tracking number. The delivery time depends on your shipping address and the selected form of delivery. Please find the expected delivery time under shipping.
Contact our customer serviceif you have incorrect information when placing the order. We will gladly help you to change it.
payments
You can pay with:
- Visa
- Mastercard
- Visa Electron
- PayPal
- MobilePay – DKK
As soon as the order is dispatched the payment will be withdrawn from your account. You will receive an email when your order is on its way.
When we have received your returned item, you will receive an email from us. We then refund the amount within 2-5 weekdays. You will then receive an email once the refund has been completed.
delivery
Unfortunately, we cannot change your order once it has been placed. We always recommend checking all information before completing your order.
You can read more about our shipping terms and conditions under shipping.
Please go to shipping here you can find an overview of the various delivery options.
Orders completed on weekdays, the weekend or public holidays will be processed the next working day. The delivery time depends on the selected form of delivery as well as the shipping address. Please see the expected delivery time for your country under shipping.
When your order is dispatched you will receive an email with your tracking number. The delivery time depends on your shipping address as well as the selected form of delivery. Please see the expected delivery time under shipping.
We deliver to the countries listed below with the exception of some areas and remote areas which we currently do not deliver to. You can find these areas, shipping costs and delivery methods under shipping.
- Denmark
- Sweden
- Finland
- Germany
- The Netherlands
- Austria
- Belgium
- France
- Italy
- Spain
- Ireland
returns
Want to return an item? No problem! Online purchases can be returned within 14 days from the date you receive the parcel. To make a return to our warehouse, follow the easy steps found under returns & exchange.
Oval Square will refund the purchase amount as soon as possible via the same method of payment you used when completing your order. You will receive an email as soon as we have received your returned item(s) at our warehouse.
Unfortunately, we cannot exchange an item for you. If you would like to exchange an item you must return the item and place a new order. You will receive an email as soon as we have received your returned item(s) at our warehouse and refund the amount via the same method of payment. You can read how to return an item under returns & exchange.
In the event you have received a wrong item, we apologize and ask you to contact customer service so we can assist you.
other
You can always use our search function in the top right-hand corner. If you still cannot find the item you are looking for, you are welcome to contact our customer service. We will try to help you find a stockist nearby which has the item in stock.
To find the size that fits you, we refer you to our size guide.
contact
Difficulty finding an answer? You are always welcome to contact customer service by telephone or email: Customer Service - Webshop Email: webshop@oval-square.com Tel.: +45 7025 0094 Monday to Friday between 10 am and 2 pm except on Danish public holidays.
